Return Policy March 13, 2025
If you have received a defective or damaged product, please contact us at support@xenoseedcompany.com within 14 days of receiving the product to request a replacement. We will require a photo of the defective or damaged product to process your request.
We do not offer refunds for any other products, except in the case of a manufacturer’s defect or error on our part. If you believe you are entitled to a refund for any reason other than a defective or damaged product, please contact us at support@xenoseedcompany.com to discuss your situation.
Please note that we reserve the right to refuse a refund or replacement request if we determine that the request is not legitimate.
Need help?
Contact us at support@xenoseedcompany.com for questions related to refunds and returns.